Career Opportunities

Position: Payroll & Finance Assistant
Status: Regular Part-Time
Work Site: Under One Roof
Department: Finance
Hours: 16 to 24 hours/week
Wage: $28 to $32/hour
Posting Date: 2 October 2026
Closing Date: Open until position is filled

This is an excluded (non-union) position.

Internal applicants are encouraged to apply.

SHHS welcomes applications from people of all backgrounds, identities and lived experiences.

Interested individuals should apply by providing a resume and cover letter to SHHS Management Team at info@shhs.ca quoting “Payroll & Finance Assistant” in the subject line.

About Squamish Helping Hands

Squamish Helping Hands Society is a registered charity providing food, shelter and support services to people in the Sea to Sky region who are living with or threatened by homelessness.

Our Under One Roof hub in downtown Squamish brings together supportive housing, the community’s only emergency overnight shelter and a community food hub. Our work is grounded in a Housing First, trauma-informed approach.

About the Role

As Payroll and Finance Coordinator, you’ll keep our people paid accurately and on time, and our bills paid on schedule, for a team of approximately 70 employees working around the clock.

Reporting to the Finance Manager, you’ll process our bi-weekly payroll from start to finish, apply the Collective Agreement to pay calculations, and administer benefits and pension. You’ll also handle the Society’s accounts payable, from vendor invoices to expense reimbursements.

You’ll be the trusted, go-to person for staff with questions about their pay, deductions, or benefits, so a calm, approachable manner matters as much as technical accuracy.

Your focus will be on attention to detail: running payroll with very limited errors, catching discrepancies before they reach an employee’s pay, and building the kind of track record that lets people trust their pay without a second thought.

You’ll work closely with the HR Advisor so that new hires, wage changes and terminations flow into payroll accurately.

This role offers 16 to 24 hours per week with a good deal of flexibility in scheduling, though some on-site presence is required.

What You’ll Do

Run Payroll

• Process bi-weekly payroll in ADP from start to finish, including timesheet collection, review and follow-up.
• Apply Collective Agreement and BC Employment Standards Act provisions to pay calculations, including overtime, shift premiums, statutory holiday pay, vacation and leaves.
• Enter and maintain employee pay records based on approved documentation from the HR Advisor, organizational policies and procedures.
• Calculate and process final pay, vacation payouts and retroactive pay.
• Prepare and issue Records of Employment (ROEs).
• Prepare and reconcile payroll remittances, including CRA source deductions and union dues.
• Complete payroll year-end, including T4s and related reconciliations.
• Respond to employee questions about pay, pay statements and deductions in a supportive, person-centred way.
• Coordinates and tracks onboarding package and paperwork, schedules onboarding activities, follows up on outstanding items and keeps all parties appraised of status
• Coordinates interviews on behalf of leadership; liaises with candidates, books rooms, organizes required documentation and paperwork
• Supports recruitment by posting jobs, filtering candidates (if directed) based on position requirements, and directives from leadership.
• Tracking and booking employee probationary meetings, annual reviews, and other employee lifecycle milestones and meetings on behalf of leadership

Manage Benefits and Pension

• Administer benefits and Municipal Pension Plan enrolments, changes and terminations.
• Track benefits and pension eligibility timelines under the Collective Agreement.
• Report pensionable earnings and contributions accurately and on time.
• Reconcile monthly benefits invoices and resolve discrepancies with providers.

Handle Accounts Payable

• Collect, review and code vendor invoices and cheque requisitions to the correct program and account.
• Obtain approvals in line with signing authorities before payment.
• Process vendor payments and employee expense and mileage reimbursements on a regular schedule.
• Maintain vendor records and resolve invoice and payment discrepancies.
• Reconcile accounts payable and support month-end processes with Finance Manager.
• Maintain organized financial records and support preparation for the annual audit

Executive Support

• Minute taking for the executive team, includes but not limited to: staff meetings, Labour Management Meetings, leadership meetings, board meetings.
• Supporting with development of reports, presentations, newsletters, and other correspondence on behalf of the executive team as directed
• Supporting senior leadership in organizational culture activities such as planning, communication, and coordination related to staff events and meetings, etc.
• Distribute board agendas, briefing notes, prepping files and packages for meetings
• Liaises with external consultants as needed, takes direction from senior leadership
• Reporting and tracking data metrics as directed.
• Supports the executive team in drafting new policies and updating existing policies, using consistent
• templates and format, organizing existing policies, tracking updates

Skills, Experience, and Judgement

You have a solid foundation in payroll and accounts payable, along with experience working in a unionized environment. You bring accuracy, discretion and a steady hand to work our staff depend on.

You bring:

• 2 years of payroll processing experience, ideally in a unionized, multi-shift or 24/7 workplace.
• Accounts payable experience.
• Experience with ADP or a comparable payroll system, and with Quickbooks Online or other accounting softwares.
• Good working knowledge of BC Employment Standards and CRA payroll requirements.
• The ability to read Collective Agreement language and apply it accurately to pay.
• General knowledge of a not-for-profit business structure and the key stakeholders and considerations impacting decision making and judgement, such as board governance, a unionized workplace, funding considerations, and leadership accountabilities
• High attention to detail, with a habit of checking your own work before it goes out.
• Good judgment about when to escalate, and a willingness to ask before acting on unclear or high-risk items.
• Strong Excel skills and comfort learning new systems.
• Strong organizational skills, with the ability to prioritize tasks efficiently and meet deadlines
• Discretion with confidential information.
• Clear, respectful communication with staff at all levels.
• Strong written and verbal communication skills and business acumen, able to draft professional correspondence and communicate with professionalism
• Ability to demonstrate SHHS values

Experience in the non-profit, social services or 24/7 operations sector is an asset. A Payroll Compliance Practitioner (PCP) designation, or progress toward one, is an asset. A Criminal Record Check (Vulnerable Sector) is required.

Working with us you can enjoy:

• An amazing, friendly and emotionally intelligent team.
• A great community.
• Free meals on site.
• Casual dress policy

Why This Role?

If you take pride in getting the details right and want your work to have a direct, practical impact on the people who make SHHS run, this is a great fit.

You’ll have the stability of a bi-weekly rhythm, a close working relationship with the HR Advisor and Finance Manager, and the satisfaction of knowing that accurate, on-time pay is one less thing our frontline staff have to worry about.

 

Position: Participant Support Worker
Status: Casual
Work Site: Under One Roof
Department: Programs & Services Department
Grid level: Grid Level 10, Step 1
Wage: $27.53/hour
Posting Date: 23 September 2026
Hiring: 2 positions
Closing Date: Open until position is filled

Be part of our inspiring mission-driven team at Squamish Helping Hands Society.

We are a registered charity operating in the Sea to Sky region, based in Squamish. We believe in being part of a community where everyone matters, and where housing and access to food are human rights.

Ultimately, we want to create “a safe and healthy community for all”. We feel we can only do that by meeting people where they are and helping them to create capacity building plans for themselves leading them to where they want to go. We are a community where we believe that everyone has something to contribute, and that consequences help inform our choices.

This position is open internally to all staff and externally. Hiring will be evaluated in accordance with the Collective Agreement. Qualified internal candidates shall be considered and interviewed prior to external candidates.

Squamish Helping Hands Society is an equal opportunity employer, committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities, and persons with disabilities.

This position requires membership in the Union.

Interested individuals should apply by providing a resume and cover letter to SHHS Management Team at hr@shhs.ca quoting the Posting No. “2026 – 46” and the Position “Casual Participant Support Worker”. We thank and acknowledge all applicants and will proactively contact those selected for an interview.

 

 

BACKGROUND INFORMATION

Under One Roof is a community hub that aims to build a sense of Wellness, Community, and Purpose for people in Squamish. It’s more than just supportive housing, it’s a community food hub, a volunteer hub, a wellness hub and a central access point for supports and services.

Located in downtown Squamish at Third and Main Streets, the 44-unit facility is a collaboration between BC Housing, the District of Squamish and Squamish Helping Hands Society. The first floor is truly a place of connection, containing a full commercial kitchen, dining room, and food market. Designed for food rescue and repurposing, the community hub aims to provide more nutritious food to community members while also reducing waste.

Under One Roof helps to meet the need for truly affordable housing in our community. But it is so much more. The vision is based on a Housing First approach which means that substance use and mental illness are not an impediment to receiving housing. We view housing as a human right. The supportive housing model means that we provide 24-hour onsite staffing and programs and services that are based on individual needs, addressing all aspects of wellness. Housing alone is not always enough to help individuals improve their wellness. Our trauma-informed approach seeks to understand how trauma impacts the brain and a person’s emotions and coping abilities. Understanding the trauma experienced by those we help means we adapt the ways in which we engage and support healing.

Squamish Helping Hands Society is a registered charity providing food, shelter and support services to individuals and families in the Sea to Sky region who are living with or threatened by homelessness. We believe in being part of a community where everyone matters, and no one should have to make a choice between food and shelter.

We take a collaborative approach to building community solutions that assist our clients in their transition from homelessness to housed. Our team members support our values of respect, dignity, equality, diversity, and mutual contribution.

SUMMARY OF POSITION

Participant Support Workers at Squamish Helping Hands Society form the core team that provides support, information, crisis intervention, and ensures the safety of program participants. Participant Support Workers employ best practices to reduce harm associated with substance use and engage with individuals to inform, refer, and support participants. Workers use a non-judgmental trauma-informed approach to enhance the knowledge, skills, resources, and supports for individuals to be safer and healthier.

The Participant Support Worker reports to the Housing Manager or designate, and works in accordance with the mission, values, philosophy, and policies of Squamish Helping Hands Society.

Specific Duties & Responsibilities:

• Participate as a team member, follow employee guidelines, policies and procedures and communicate effectively with clients, volunteers, and staff.
• Attend meetings and required training.
• Perform a variety of cleaning and disinfection duties such as sweeping and mopping floors, cleaning washrooms, dusting, wiping, garbage removal, recycling, doing laundry, and various other tasks.
• Perform a variety of duties related to donations of food, clothing and other materials including accepting, organizing, cleaning, distributing and record keeping.
• Perform intake interviews with clients, deliver guidelines and policies to clients, record daily statistics and update shelter stay lists.
• Observe clients, volunteers, staff and guests to ensure a safe environment by performing duties such as reporting unsafe conditions, incidents and/or behaviours; site monitoring (including regular perimeter walks); dealing with emergencies.
• Support clients with referrals, donated goods, community information, and shelter services.
• Maintain confidentiality of clients, volunteers, and staff.
• Follow specific shift “To-Do-lists”.
• Record shift summary in communication book – highlighting need to know information, events, and incidents.
• Perform other related duties as assigned.

Skills and Abilities:

• Demonstrated ability to work independently and within a team environment.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to work and communicate using a computer.
• Demonstrated physical and mental ability to perform the duties of the job.
• Demonstrated experience working with disadvantaged adults who are experiencing homelessness, addiction, mental health or other barriers to independence.
• Demonstrated ability to be open-minded and non-judgmental.
• Demonstrated ability to take direction from others.
• Demonstrated ability to understand and maintain appropriate workplace boundaries.
• Demonstrated ability to work with others effectively.

Qualifications: 

• Diploma in related human / social service field.
• One-year recent related experience.
• Current certification in First Aid/CPR.

Working with us you can enjoy:

• An amazing, friendly, and emotionally intelligent team.
• A great community – Squamish is for the adventurous.
• Free meals on site.
• Casual dress policy.

Position: Integrated Participant Care & Resource Worker (Outreach)
Status: Casual
Work Site: Under One Roof
Department: Programs & Services Department
Grid level: Grid Level 12, Step 1
Wage: $30.95/hour
Posting Date: 23 September 2026
Hiring: 2 positions
Closing Date: Open until position is filled

Be part of our inspiring mission-driven team at Squamish Helping Hands Society.

We are a registered charity operating in the Sea to Sky region, based in Squamish. We believe in being part of a community where everyone matters, and where housing and access to food are human rights.

Ultimately, we want to create “a safe and healthy community for all”. We feel we can only do that by meeting people where they are and helping them to create capacity building plans for themselves leading them to where they want to go. We are a community where we believe that everyone has something to contribute, and that consequences help inform our choices.

This position is open internally to all staff. Hiring will be evaluated in accordance with the Collective Agreement. Qualified internal candidates shall be considered and interviewed prior to external candidates.

Squamish Helping Hands Society is an equal opportunity employer, committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities, and persons with disabilities.

This position requires membership in the Union.

Interested individuals should apply by providing a resume and cover letter to SHHS Management Team at hr@shhs.ca quoting the Posting No. “2026 – 45” and the Position “Casual IPCR Worker”. We thank and acknowledge all applicants and will proactively contact those selected for an interview.

JOB SUMMARY:

Outreach Workers at Squamish Helping Hands Society form a core team that provides support, information, crisis intervention, and ensures the safety of program participants at Under One Roof. Outreach Workers employ best practices to reduce harm associated with substance use and engage with individuals to inform, refer, and support.

The Outreach Worker provides consistent outdoor Neighbourhood Support as part of an over all Outreach Plan for Under One Roof and the surrounding community. Workers will help with program development as needed and support services for individuals in the community who are homeless or at risk of homelessness.

Workers use a non-judgmental trauma-informed approach to enhance the knowledge, skills, resources and supports for individuals to be safer and healthier. All staff works in accordance with the mission, values, and philosophy of the Squamish Helping Hands Society.

DUTIES & RESPONSIBILITIES:

• Facilitate community partnerships with the aim towards aligning a coordinated, client-centred community support system for shared community clients.
• Implement day-to-day support and coordination for services and further assistance for participants.
• Build trusting and safe relationships with vulnerable community members through compassionate understanding and honesty.
• Work with other Outreach Workers and Participant Support Workers to develop client-centered case plans alongside clients and/or liaising between caseworkers/managers and community partners supporting client-centred case plans.
• Recording and reporting case histories and program statistics.
• Provide Harm Reduction education and support.
• Provide emergency responses when needed.
• Encourage folks to become active Peer Mentors and Witnesses.
• Provide information, referrals, support services and crisis intervention when needed.
• Maintain healthy boundaries while always taking a ‘how can I help?’ approach.

SKILLS AND ABILITIES:

• Demonstrated ability to work independently and within a team environment and with volunteers.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated experience working with disadvantaged adults who are experiencing homelessness, substance use, mental health, or other barriers to independence.
• Demonstrated ability to build relationships within the community that will facilitate a continuum of care that is client-centered and that mobilizes resources to support agency programming.
• A working knowledge of community resources and the ability to liaise with service providers such as government agencies and community organizations to help others access support.
• Willingness to work a flexible schedule to best meet the needs of the clients.
• Demonstrated ability to be open-minded and non-judgmental.
• Strong computer skills, working knowledge of common computer programs.
• Strong understanding of issues facing people with barriers and related knowledge of relevant services and programs available both locally and provincially.
• Demonstrated ability to take direction from others.
• Demonstrated ability to understand and maintain client-worker boundaries.

EDUCATION, TRAINING AND EXPERIENCE:

• Diploma level in Social Work, Community Social Services, or relevant discipline.
• Minimum two years previous experience working with homeless and at-risk individuals.
• Valid Driver’s License.
• The successful candidate will be subject to a Criminal Record Check.
• Level 1 First Aid Certificate.
• Additional preferred Assets – training in: Harm Reduction, Trauma Informed and Capacity Building Approaches; Crisis Intervention Skills; Conflict Resolution; Hostile Interactions/De-escalation skills.
• An equivalent combination of education, training and experience may be considered.

WORKING WITH US YOU CAN ENJOY:

• An amazing, friendly and emotionally intelligent team.
• A great community.
• Free meals on site.
• Casual dress policy.

Position:  Overdose Prevention Site Worker
Status: Casual
Work Site: Overdose Prevention Site
Department: Programs & Services Department
Grid level: Grid Level 12, Step 1
Wage: $ 30.95/hour
Posting Date: 22 September 2026
Positions: 2
Closing Date: Open until position is filled

Be part of our inspiring mission-driven team at Squamish Helping Hands Society. We are a registered charity operating in the Sea to Sky region, based in Squamish. We believe in being part of a community where everyone matters, and where housing and access to food are human rights.

Ultimately, we want to create “a safe and healthy community for all”. We feel we can only do that by meeting people where they are and helping them to create capacity building plans for themselves leading them to where they want to go. We are a community where we believe that everyone has something to contribute, and that consequences help inform our choices.

This position is open internally to all staff and externally. Hiring will be evaluated in accordance with the Collective Agreement. Qualified internal candidates shall be considered and interviewed prior to external candidates.

Squamish Helping Hands Society is an equal opportunity employer, committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities, and persons with disabilities. This position requires membership in the Union.

 

Interested individuals should apply by providing a resume and cover letter to SHHS Management Team at hr@shhs.ca quoting the Posting No. “2026 – 43” and the Position “Casual Overdose Prevention Site Worker”. We thank and acknowledge all applicants and will proactively contact those selected for an interview.

JOB SUMMARY:

The Overdose Prevention Site (OPS) Worker plays a vital role in promoting harm reduction and providing life-saving interventions within an overdose prevention site. As an OPS Worker, you will be responsible for creating a safe and supportive environment for individuals who use drugs, with the primary goal of preventing fatal overdoses and connecting individuals to additional healthcare and support services. You will work closely with a multidisciplinary team and directly interact with clients to provide education, overdose response, crisis intervention, and referrals to appropriate resources.

DUTIES & RESPONSIBILITIES:

• Monitor clients in the overdose prevention site to identify potential overdoses promptly.
• Administer naloxone and provide emergency response during overdose situations.
• Follow established protocols to respond to overdoses effectively and ensure clients’ safety.
• Document and report all incidents, interventions, and observations accurately and promptly.
• Engage with clients in a non-judgmental and compassionate manner to establish rapport and trust.
• Provide information and education on safer drug use practices, harm reduction strategies, and overdose prevention techniques.
• Supervise people to administer their own drugs.
• Assist with stocking, organizing and inventory of supplies.
• Distribute harm reduction supplies, including clean needles, naloxone kits, and other related materials and ensures safe disposal of used equipment in accordance with establish protocols.
• Assess clients’ needs and connect them to appropriate resources, including healthcare services, addiction treatment programs, housing support, mental health services, and social assistance programs.
• Collaborate with external service providers and engage in advocacy to ensure clients receive comprehensive care and follow-up support.
• Maintain accurate and confidential records of client interactions, interventions, and referrals; complete incident reports, progress notes, and other required documentation in a timely manner.

SKILLS AND ABILITIES:

• Demonstrated ability to work independently and within a team environment and with volunteers.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated experience working with disadvantaged adults who are experiencing homelessness, substance use, mental health, or other barriers to independence.
• Demonstrated ability to build relationships within the community that will facilitate a continuum of care that is client-centered and that mobilizes resources to support agency programming.
• A working knowledge of community resources and the ability to liaise with service providers such as government agencies and community organizations to help others access support.
• Willingness to work a flexible schedule to best meet the needs of the clients.
• Demonstrated ability to be open-minded and non-judgmental.
• Strong computer skills, working knowledge of common computer programs.
• Strong understanding of issues facing people with barriers and related knowledge of relevant services and programs available both locally and provincially.
• Demonstrated ability to take direction from others.
• Demonstrated ability to understand and maintain client-worker boundaries.

EDUCATION, TRAINING AND EXPERIENCE:

• Diploma level in Social Work, Community Social Services, or relevant discipline.
• Minimum two years previous experience working with homeless and at-risk individuals.
• Experience and knowledge of harm reduction principles, substance use, and overdose prevention strategies.
• The successful candidate will be subject to a Criminal Record Check.
• Level 1 First Aid Certificate.
• Additional preferred Assets – training in: Trauma Informed and Capacity Building Approaches; Crisis Intervention Skills; Conflict Resolution; Hostile Interactions/De-escalation skills.
• An equivalent combination of education, training and experience may be considered.

WORKING WITH US YOU CAN ENJOY:

• An amazing, friendly and emotionally intelligent team.
• Food bank access
• Free meals on site
• Casual dress policy