Career Opportunities

Status: Casual – On call
Work Site: Under One Roof
Department: Programs & Services Department
Hours: On-call
Shifts: Overnight
Grid level: Grid Level 10, Step 1
Wage: $ 25.95
Posting Date: October 31, 2025
Closing Date: Open until position is filled

Be part of our inspiring mission-driven team at Squamish Helping Hands Society.

We are a registered charity operating in the Sea to Sky region, based in Squamish. We believe in being part of a community where everyone matters, and where housing and access to food are human rights.

Ultimately, we want to create “a safe and healthy community for all”. We feel we can only do that by meeting people where they are and helping them to create capacity building plans for themselves leading them to where they want to go. We are a community where we believe that everyone has something to contribute, and that consequences help inform our choices.

This position is open internally to all staff and externally. Hiring will be evaluated in accordance with the Collective Agreement. Qualified internal candidates shall be considered and interviewed prior to external candidates.

Squamish Helping Hands Society is an equal opportunity employer, committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities, and persons with disabilities.

This position requires membership in the Union.

Interested individuals should apply by providing a resume and cover letter to SHHS Management Team at hr@shhs.ca quoting the Posting No. “2025 – 54” and the Position “Casual Participant Support Worker”. We thank and acknowledge all applicants and will proactively contact those selected for an interview.

JOB INFO:

Participant Support Workers at Squamish Helping Hands Society form the core team that provides support, information, crisis intervention, and ensures the safety of program participants. Participant Support Workers employ best practices to reduce harm associated with substance use and engage with individuals to inform, refer, and support participants. Workers use a non-judgmental trauma-informed approach to enhance the knowledge, skills, resources and supports for individuals to be safer and healthier.

The Participant Support Worker reports to the manager[s] or designate, and works in accordance with the mission, values, philosophy, and policies of the Squamish Helping Hands Society.

TASKS & RESPONSIBILITIES:

• Participates as a team member, follows employee guidelines, policies and procedures and communicates effectively with clients, volunteers, and staff.
• Attends meetings and required training.
• Performs a variety of cleaning and disinfection duties such as sweeping and mopping floors, cleaning washrooms, dusting, wiping, garbage removal, recycling, doing laundry, and various other tasks.
• Performs a variety of duties related to donations of food, clothing and other materials including accepting, organizing, cleaning, distributing and record keeping.
• Performs intake interviews with clients, delivers guidelines and policies to clients, records daily statistics and updates shelter stay lists.
• Observes clients, volunteers, staff and guests to ensure a safe environment by performing duties such as reporting unsafe conditions, incidents and/or behaviours; site monitoring (including regular perimeter walks); dealing with emergencies.
• Supports clients with referrals, donated goods, community information, and shelter services.
• Maintains confidentiality of clients, volunteers, and staff.
• Follows specific shift “To Do” list.
• Records shift summary in Communication Book – highlighting need to know information, events, and incidents.
• Performs other related duties as assigned.

SKILLS AND ABILITIES:

• Demonstrated ability to work independently and within a team environment.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to work and communicate using a computer – Microsoft, online communication, related apps etc.
• Demonstrated physical / mental ability to perform the duties of the job.
• Demonstrated ability to operate related equipment.
• Demonstrated suitability to work with disadvantage and challenging adults in a diverse environment.
• Demonstrated ability to be open-minded and non-judgmental.
• Demonstrated ability to organize work.
• Demonstrated ability to take direction from others.
• Demonstrated ability to understand and maintain client/ worker boundaries.
• Demonstrated ability to work with others effectively.

EDUCATION, TRAINING AND EXPERIENCE:

• Diploma in a related human / social service field.
• One (1) year recent related experience.
• Level 1 First Aid Certificate.
• Driver’s License.
• An equivalent combination of education, training and experience may be considered.
• Additional preferred Assets – training in: Crisis Intervention Skills; Conflict Resolution; Harm Reduction; Trauma informed Practice; Hostile interactions/De-escalation skills.

WORKING WITH US YOU CAN ENJOY:

• An amazing, friendly, and emotionally intelligent team.
• A great community – Squamish is for the adventurous.
• Free meals on site.
• Casual dress policy.
• A wonderful new facility

Status: Temporary Casual (On Call Shifts)
Work Site: Under One Roof
Department: Programs & Services
Hours: Guaranteed minimum of 16 hours per week (varying shifts)
Shifts: Overnight
Grid level: Grid Level 10, Step 1
Wage: $ 25.95 (+ $3.50 Night Bonus)
Posting Date: October 31, 2025
Closing Date: Open until position is filled

This position is temporary, supporting our participant support night staff during extreme weather season and ending on March 15, 2026.

Be part of our inspiring mission-driven team at Squamish Helping Hands Society.

We are a registered charity operating in the Sea to Sky region, based in Squamish. We believe in being part of a community where everyone matters, and where housing and access to food are human rights.

Ultimately, we want to create “a safe and healthy community for all”. We feel we can only do that by meeting people where they are and helping them to create capacity building plans for themselves leading them to where they want to go. We are a community where we believe that everyone has something to contribute, and that consequences help inform our choices.

This position is open internally to all staff and externally. Hiring will be evaluated in accordance with the Collective Agreement. Qualified internal candidates shall be considered and interviewed prior to external candidates.

Squamish Helping Hands Society is an equal opportunity employer, committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities, and persons with disabilities.

This position requires membership in the Union.

Interested individuals should apply by providing a resume and cover letter to SHHS Management Team at hr@shhs.ca quoting the Posting No. “2025 – 55” and the Position “Casual Emergency Weather Overnight Worker”. We thank and acknowledge all applicants and will proactively contact those selected for an interview.

JOB INFO:

Emergency Weather Overnight (EWR) Workers support the Front of House team during extreme weather season. Working shifts will be called out once our Extreme Weather Program is activated. The status of the Extreme Weather program can change from day to day and will influence the working schedule of an Emergency Weather Overnight Worker.

EWR Workers at Squamish Helping Hands Society provide support, information, crisis intervention, and ensure the safety of program participants. They employ best practices to reduce harm associated with substance use and engage with individuals to inform, refer, and support participants. Workers use a non-judgmental trauma-informed approach to enhance the knowledge, skills, resources, and supports for individuals to be safer and healthier.

The EWR Worker reports to the Housing Manager or designate, and works in accordance with the mission, values, philosophy, and policies of Squamish Helping Hands Society.

TASKS & RESPONSIBILITIES:

• Participates as a team member, follows employee guidelines, policies and procedures and communicates effectively with clients, volunteers, and staff.
• Attends meetings and required training.
• Performs a variety of cleaning and disinfection duties such as sweeping and mopping floors, cleaning washrooms, dusting, wiping, garbage removal, recycling, doing laundry, and various other tasks.
• Performs a variety of duties related to donations of food, clothing and other materials including accepting, organizing, cleaning, distributing and record keeping.
• Performs intake interviews with clients, delivers guidelines and policies to clients, records daily statistics and updates shelter stay lists.
• Observes clients, volunteers, staff and guests to ensure a safe environment by performing duties such as reporting unsafe conditions, incidents and/or behaviours; site monitoring (including regular perimeter walks); dealing with emergencies.
• Supports clients with referrals, donated goods, community information, and shelter services.
• Maintains confidentiality of clients, volunteers, and staff.
• Follows specific shift “To Do” list.
• Records shift summary in Communication Book – highlighting “need to know” information, events, and incidents.
• Performs other related duties as assigned.

SKILLS AND ABILITIES:

• Demonstrated ability to work independently and within a team environment.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to work and communicate using a computer.
• Demonstrated physical and mental ability to perform the duties of the job.
• Demonstrated ability to operate related equipment.
• Demonstrated experience working with disadvantaged adults who are experiencing homelessness, addiction, mental health or other barriers to independence.
• Demonstrated ability to be open-minded and non-judgmental.
• Demonstrated ability to organize work.
• Demonstrated ability to take direction from others.
• Demonstrated ability to understand and maintain client-worker boundaries.
• Demonstrated ability to work with others effectively.

EDUCATION, TRAINING AND EXPERIENCE:

• Diploma in a related human / social service field.
• One (1) year recent related experience.
• Level 1 First Aid Certificate.
• Driver’s License.
• An equivalent combination of education, training and experience may be considered.
• Additional preferred assets – training in: Crisis Intervention Skills; Conflict Resolution; Harm Reduction; Trauma informed Practice; Hostile interactions/De-escalation skills.

WORKING WITH US YOU CAN ENJOY:

• An amazing, friendly, and emotionally intelligent team.
• A great community – Squamish is for the adventurous.
• Free meals on site.
• Casual dress policy.
• A wonderful new facility

Status: Temporary Casual (On Call Shifts)
Work Site: Under One Roof
Department: Programs & Services
Hours: Guaranteed minimum of 24 hours per week (varying shifts)
Shifts: Overnight
Grid level: Grid Level 10, Step 1
Wage: $ 25.95 (+ $3.50 Night Bonus)
Posting Date: October 31, 2025
Closing Date: Open until position is filled

This position is temporary, supporting our participant support night staff during extreme weather season and ending on March 15, 2026.

Be part of our inspiring mission-driven team at Squamish Helping Hands Society.

We are a registered charity operating in the Sea to Sky region, based in Squamish. We believe in being part of a community where everyone matters, and where housing and access to food are human rights.

Ultimately, we want to create “a safe and healthy community for all”. We feel we can only do that by meeting people where they are and helping them to create capacity building plans for themselves leading them to where they want to go. We are a community where we believe that everyone has something to contribute, and that consequences help inform our choices.

This position is open internally to all staff and externally. Hiring will be evaluated in accordance with the Collective Agreement. Qualified internal candidates shall be considered and interviewed prior to external candidates.

Squamish Helping Hands Society is an equal opportunity employer, committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities, and persons with disabilities.

This position requires membership in the Union.

Interested individuals should apply by providing a resume and cover letter to SHHS Management Team at hr@shhs.ca quoting the Posting No. “2025 – 56” and the Position “Casual Emergency Weather Overnight Worker”. We thank and acknowledge all applicants and will proactively contact those selected for an interview.

JOB INFO:

Emergency Weather Overnight (EWR) Workers support the Front of House team during extreme weather season. Working shifts will be called out once our Extreme Weather Program is activated. The status of the Extreme Weather program can change from day to day and will influence the working schedule of an Emergency Weather Overnight Worker.

EWR Workers at Squamish Helping Hands Society provide support, information, crisis intervention, and ensure the safety of program participants. They employ best practices to reduce harm associated with substance use and engage with individuals to inform, refer, and support participants. Workers use a non-judgmental trauma-informed approach to enhance the knowledge, skills, resources, and supports for individuals to be safer and healthier.

The EWR Worker reports to the Housing Manager or designate, and works in accordance with the mission, values, philosophy, and policies of Squamish Helping Hands Society.

TASKS & RESPONSIBILITIES:

• Participates as a team member, follows employee guidelines, policies and procedures and communicates effectively with clients, volunteers, and staff.
• Attends meetings and required training.
• Performs a variety of cleaning and disinfection duties such as sweeping and mopping floors, cleaning washrooms, dusting, wiping, garbage removal, recycling, doing laundry, and various other tasks.
• Performs a variety of duties related to donations of food, clothing and other materials including accepting, organizing, cleaning, distributing and record keeping.
• Performs intake interviews with clients, delivers guidelines and policies to clients, records daily statistics and updates shelter stay lists.
• Observes clients, volunteers, staff and guests to ensure a safe environment by performing duties such as reporting unsafe conditions, incidents and/or behaviours; site monitoring (including regular perimeter walks); dealing with emergencies.
• Supports clients with referrals, donated goods, community information, and shelter services.
• Maintains confidentiality of clients, volunteers, and staff.
• Follows specific shift “To Do” list.
• Records shift summary in Communication Book – highlighting “need to know” information, events, and incidents.
• Performs other related duties as assigned.

SKILLS AND ABILITIES:

• Demonstrated ability to work independently and within a team environment.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to work and communicate using a computer.
• Demonstrated physical and mental ability to perform the duties of the job.
• Demonstrated ability to operate related equipment.
• Demonstrated experience working with disadvantaged adults who are experiencing homelessness, addiction, mental health or other barriers to independence.
• Demonstrated ability to be open-minded and non-judgmental.
• Demonstrated ability to organize work.
• Demonstrated ability to take direction from others.
• Demonstrated ability to understand and maintain client-worker boundaries.
• Demonstrated ability to work with others effectively.

EDUCATION, TRAINING AND EXPERIENCE:

• Diploma in a related human / social service field.
• One (1) year recent related experience.
• Level 1 First Aid Certificate.
• Driver’s License.
• An equivalent combination of education, training and experience may be considered.
• Additional preferred assets – training in: Crisis Intervention Skills; Conflict Resolution; Harm Reduction; Trauma informed Practice; Hostile interactions/De-escalation skills.

WORKING WITH US YOU CAN ENJOY:

• An amazing, friendly, and emotionally intelligent team.
• A great community – Squamish is for the adventurous.
• Free meals on site.
• Casual dress policy.
• A wonderful new facility

Status: Temporary Part-Time
Work Site: Under One Roof
Department: Programs & Services
Hours: Guaranteed minimum of 24 hours per week (varying shifts)
Shifts: Overnight
Grid level: Grid Level 10, Step 1
Wage: $ 25.95 (+ $3.50 Night Bonus)
Posting Date: October 31, 2025
Closing Date: Open until position is filled

This position is temporary (contract length of approximately one year), filling the role of a permanent employee who is currently on leave.

Be part of our inspiring mission-driven team at Squamish Helping Hands Society.

We are a registered charity operating in the Sea to Sky region, based in Squamish. We believe in being part of a community where everyone matters, and where housing and access to food are human rights.

Ultimately, we want to create “a safe and healthy community for all”. We feel we can only do that by meeting people where they are and helping them to create capacity building plans for themselves leading them to where they want to go. We are a community where we believe that everyone has something to contribute, and that consequences help inform our choices.

This position is open internally to all staff and externally. Hiring will be evaluated in accordance with the Collective Agreement. Qualified internal candidates shall be considered and interviewed prior to external candidates.

Squamish Helping Hands Society is an equal opportunity employer, committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities, and persons with disabilities.

This position requires membership in the Union.

Interested individuals should apply by providing a resume and cover letter to SHHS Management Team at hr@shhs.ca quoting the Posting No. “2025 – 59” and the Position “Medical Office Coordinator”. We thank and acknowledge all applicants and will proactively contact those selected for an interview.

BACKGROUND:

Squamish Helping Hands Society, Sea to Sky Division of Family Practice, and a group of local physicians established a primary care clinic at Under One Roof.

In this program, local physicians hold clinic hours on-site at Under One Roof, Squamish’s supportive housing facility. The clinic aims to provide primary health care to those in our community who are struggling with substance use, pain, mental illness, experiencing or having experienced homelessness, and who face barriers to primary care.

Many of these vulnerable individuals in our community do not have a family physician and have been affected by a plethora of societal inequities, discrimination, and lack of access to support and services.

JOB INFO:

Reporting to the Director of Operations, the Medical Office Coordinator will keep the clinic running smoothly by scheduling appointments, recording and filing medical records, communicating with Squamish Helping Hands Society staff and other community service providers.

The Medical Office Coordinator will oversee the day-to-day operation of the clinic, ensuring the necessary equipment and supplies are in place, and procedures and guidelines are followed.

TASKS:

Administrative Support: 

• Answer the phone and respond to messages, process incoming and outgoing mail.
• Schedule appointments for patients, coordinate appointments with doctors and staff, issue appointment reminders.
• Coordinate referrals, lab work and follow up appointments with other medical clinics/laboratories etc.
• Maintain patient notes, forms, records, documents, and statistical information.
• Assist in the program evaluation, including the compilation of statistics.
• Help prepare reports from databases and prepare materials for distribution.
• Use Electronic Medical Record (EMR) system to keep patient information complete and up to date, including entering appointments and uploading reports to patient files.
• Fax patient referrals and diagnostic testing requests.
• Help organize and summarize data and information.
• Provide support for the use of EMR system to physicians and other staff if needed.
• Coordinate maintenance of office equipment.
• Coordinate the ordering of medical office and stationary supplies.
• Support meetings with preparation of the agenda, minute taking or facilitation if needed.

Patient Service: 

• Provide supportive, trauma-informed service to patients.
• Conduct patient intake such as collecting medical history and entering in the EMR.
• Prepare patients for appointments.
• Welcome patients and escorting them to the exam room.
• Accompany visits as needed.
• Provide information and coordinate care by liaising with Squamish Helping Hands Society staff and other community service agencies and/or ministries.
• Educate patients about resources and clinic procedures.

Clinic Duties: 

• Perform urinalysis screen/pregnancy tests.
• Keep exam room clean and organized and prepare exam room for various appointments (pap smears, complete physicals, laceration repair etc.).
• Prepare, label, and send out patient specimens for testing.
• Monitor office and exam room inventory of supplies and place orders as necessary.
• Assist with the maintenance of office equipment.

SKILLS AND ABILITIES:

• Strong computer/technology skills: proficiency in MS 365, ability to learn and use the EMR system, ability to train others.
• General understanding of the social service sector – experience working with people who live with intersecting challenges of poverty, the effects of trauma and abuse, systemic social barriers, mental illness and addiction.
• Knowledge of health administrative practices and ability to adhere to organizational policies and procedures.
• Excellent writing and communication skills – strong punctuation, grammar and vocabulary is essential.
• Strong attention to detail with the ability to take initiative where needed and remain calm in busy/stressful situations.
• Ability to maintain strict confidentiality of personal and sensitive information.
• Strong adaptive skills – able to manage competing pulls, solve problems, collaborate, and innovate for best solutions.
• Ability to troubleshoot office equipment and systems.
• Ability to work independently and within a team environment.
• Ability to be open-minded and non-judgmental.
• Ability to take direction from others.
• Ability to understand and maintain client/worker boundaries.
• Ability to communicate with a high degree of accuracy and emotional intelligence.

EDUCATION, TRAINING AND EXPERIENCE:

• Grade 12 plus post-secondary courses in office administration – MOA diploma is an asset.
• Two (2) years related experience or the equivalent combination of education, training and experience.
• Level 1 First Aid Certificate.
• Driver’s License.
• Previous EMR experience is an asset.
• Knowledge of, or experience with MSP, ICBC and WCB billing codes and procedures is an asset.

WORKING WITH US YOU CAN ENJOY:

• An amazing, friendly and emotionally intelligent team.
• A great community.
• Free meals on site.
• Casual dress policy.

Status: Full-Time
Work Site:Under One Roof
Hours: 40 hours/week
Shifts: Monday – Friday, 9:00 AM – 05:00 PM
Salary: $62.000 – $69.000
Posting Date: November 28, 2025
Closing Date: January 12, 2026

Be part of our inspiring mission-driven team at Squamish Helping Hands Society.

We are a registered charity operating in the Sea to Sky region, based in Squamish. We believe in being part of a community where everyone matters, and where housing and access to food are human rights.

Ultimately, we want to create “a safe and healthy community for all”. We feel we can only do that by meeting people where they are and helping them to create capacity building plans for themselves leading them to where they want to go. We are a community where we believe that everyone has something to contribute, and that consequences help inform our choices.

This position is open internally to all staff and externally.

Squamish Helping Hands Society is an equal opportunity employer, committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities, and persons with disabilities.

Interested individuals should apply by providing a resume and cover letter to SHHS Management Team at hr@shhs.ca quoting the Posting No. “2025 – 60” and the Position “People and Inclusion Coordinator”. We thank and acknowledge all applicants and will proactively contact those selected for an interview.

JOB INFO:

This is an administrative role supporting the senior leadership team (Executive Director, Director of Finance, and Director of Operations) in managing aspects of the people & inclusion operations.  This role coordinates and carries out administrative tasks to ensures the day-to-day people & inclusion functions are running smoothly.  As a main contact point, this role will triage inquiries and liaise with leaders, employees, and external consultants to ensure the right information gets to the right people. This position will report to the executive team, and as such will have access to confidential information, and therefore the utmost discretion and professionalism are required.  In addition to a passion for our mission, vision, and values, this role requires exceptional customer service, discernment, business acumen, and advanced skills in Microsoft Office.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Human Resource Coordination and Administration
• Collaborates with hiring managers to identify staffing needs; updates and creates job descriptions and job postings.
• Develops recruitment strategies, including advertising, screening, filtering, and interviewing candidates.
• Oversees the selection process, including reference checks and preparing hiring recommendations.
• Coordinates onboarding by preparing materials, scheduling activities, tracking paperwork, and ensuring timely follow-up on outstanding items.
• Ensures recruitment and employment practices comply with labour laws, regulations, and applicable agreements.
• Maintains accurate and up-to-date employee records, including personal information, contracts, certifications, and training documentation.
• Prepares employment offers, contracts, and letters related to status or employment changes.
• Ensures employee files are complete, organized, and updated according to internal policies and procedures.
• Maintains and continuously improves the electronic HR filing system.
• Tracks and schedules key employee lifecycle milestones, including probationary reviews, annual performance reviews, and other required check-ins.
• Coordinates and tracks offboarding tasks, documents, and exit procedures.
• Supports accurate bi-weekly payroll processing, including timesheet collection, data entry, and updates to employee information.
• Maintains confidential compensation records and ensures wage, role, and allowance changes are processed accurately.
• Responds to employee questions about payroll, pay statements, and deductions in a supportive and person-centred manner.
• Administers the employee benefits and pension program, including new-hire enrolment, changes in coverage, and coordination with providers.
• Tracks benefits and pension eligibility timelines and ensures employees receive timely information and guidance regarding benefits and pension participation.
• Supports compensation and benefits reviews by gathering data, preparing summaries, and updating related documents.
• Liaises with finance teams or external providers to reconcile payroll, pension contributions, and benefits invoices.

Executive Support 

• Provides minute-taking support for a variety of meetings, including staff meetings, labour-management meetings, and leadership team meetings.
• Prepares reports, newsletters, briefings, and correspondence on behalf of the executive team.
• Supports the development of new organizational policies and updates to existing policies.
• Tracks and reports on key data metrics as directed by the executive team.
• Plans, coordinates, and communicates logistics for meetings, events, and organizational activities.
• Monitors the general organizational inbox, triages inquiries to the appropriate team members, and maintains smooth communication flow, including following up on action items.

SKILLS AND ABILITIES:

• Considerable knowledge of human resources best practices, office administration standards and best practices, as well as current office tools, software, and processes.
• Advanced knowledge of MS office (Word, Excel, PowerPoint, Outlook, Teams, etc.).
• General knowledge of a not-for-profit business structure and the key stakeholders and considerations impacting decision making and judgement, such as board governance, a unionized workplace, funding considerations, and leadership accountabilities.
• Excellent interpersonal skills, with the ability to maintain positive relationships with leadership, staff, colleagues, board members, consultants, as well as other internal and external stakeholders.
• Strong written and verbal communication skills and business acumen, able to draft professional correspondence and communicate with professionalism.
• Strong organizational skills, with the ability to prioritize tasks efficiently and meet deadlines.
• Ability to work autonomously and take initiative, demonstrating discernment on when to ask for direction, and when to move forward independently.
• Ability to maintain confidentiality and handle sensitive material with utmost discretion and sound judgement.
• Ability to demonstrate SHHS values.

EDUCATION, TRAINING AND EXPERIENCE:

• College diploma in business administration, human resources or a related field (equivalent combination of work experience will be considered).
• 2+ years office administration experience, including in a role involving maintaining confidential information, and supporting senior leadership directly.
• Knowledge of graphic and video software and tools (Canva, etc.) an asset.
• Experience in a not-for-profit organization an asset.
• Or an equivalent combination of skills and experience.

WORKING WITH US YOU CAN ENJOY:

• An amazing, friendly and emotionally intelligent team.
• A great community.
• Free meals on site.
• Casual dress policy.