Information on our services in a COVID-19 Environment

Dear Community Members and Stakeholders:

First and foremost, I want to say how grateful we are for the amazing community we live and work in. Through this health crisis there has been nothing but cooperation, collaboration, and support from all sides. At Helping Hands we support people who are vulnerable, health compromised and who cannot simply “stay home,” when they are sick. That said, we are doing all that we can to support our participants through this. We encourage everyone to follow current Health Protocols and we & our participants will do the same. Below outlines current operations at this time:

Home InStead Transition Services at Wilson Crescent

Operational with heightened caution, elevated cleaning procedures, staffed as usual with SHHS Frontline. As usual this facility is not open to the public and for the time being is not accepting guests. VCH Support team are currently reaching out to support residents via phone etc. Participants and staff taking all precautionary measures to maintain clean and safe home environment.

Nighttime Services

Hours: Check in as early as possible or be at the shelter at 37956 Loggers Lane by 7:00 pm to access a bed.

Emergency Shelter Program: Emergency Shelter services are temporarily operating at 37956 Loggers Lane.

COVID-19 Isolation: Participants with symptoms will be provided with housing in the community where they can self-isolate.

DayTime Services at the FireHouse Shelter at 37930 Third Ave

Drop-In Program Hours: 7:00 am to 6:00 pm

  • We are cautioning people to avoid coming for day services if other safe options are available. We will be accommodating 2 people at a time in the building for short periods for essential supplies and services. This includes use of the phone, laundry, shower, bathroom etc.

Meal Services: Lunch 12:00 - 1:00 pm, Dinner 4:30- 5:00 pm

  • Dine-in Service is suspended at this time
  • Take-away hot meal service is available for folks who need a hot meal and have a safe place to go and eat

    Take-away Brown Bag Meals are available for anyone in need of food

Food Rescue Program: We are currently still receiving donated food from local grocery stories.

Food Hampers: We have joining forces with the Squamish Food Bank to provide a Weekly Food Hamper Program, that began April 20th. More Information.

Outreach Services:

Hours 9:00 am to 5:00

Contact information for outreach workers:

Ben 604-849-1942

Kat 604-849-1991

Volunteers

Please visit our volunteer page


Staffing at varying levels will continue for as long as health and government protocols allow.

On behalf of the whole Squamish Helping Hands Team, thank you for your continued concern and support.

Maureen Mackell, Executive Director